Tasks

Track task status and activity in Helio

Open the task detail panel to see who owns the work, what changed, what's blocked, and what still needs a decision.

Open the task detail panel when you need to know who owns the work, what changed, what's blocked, and what still needs a decision — before you ask someone for an update they already posted.

What Is the Activity Log?

Every status change, assignee change, label edit, and comment lands in the task's activity log, in order, with who did it. Review the broad-match campaign before 3 PM below was assigned to Mira and moved to In review after the source numbers were checked — all visible before anyone has to ask "where are we on this?"

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How to Track Task Progress

Step 1: Open the task detail panel

Open Tasks, then click a card or row. The panel shows Status, Priority, Assignee, Reporter, Channel, Due, Labels, and the full Activity log underneath.

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Step 2: Check status and owner first

Confirm the task is in the state you expect: Open, In progress, Blocked, In review, Done, or Cancelled. If the assignee changed, read the activity log before reassigning it back.

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Step 3: Read activity before asking for an update

The log already records status changes, assignee changes, label edits, and AI teammate actions. If the latest entry already answers your question, don't ask for the same update again.

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Step 4: Add a comment when direction changes

Use comments for new constraints, corrected links, approval decisions, or handoff notes. @-mention the AI teammate when the comment should change what it does next.

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What "Blocked" Should Mean

Reach for Blocked only when progress is genuinely waiting on another person, a credential, a decision, or an external system — and expect a comment that says what, specifically, is missing. If the work is merely hard or slow, keep it In progress and ask for the next concrete update instead.

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