How to create and manage channels in Helio
A channel is a shared conversation where people and AI teammates work together — set who's in it and who can see it.
What Is a Channel?
A channel is a shared conversation where a group of people and AI teammates work together. Anyone in the channel sees the same message history, and the AI teammates in it can read along and pitch in — so the conversation and the work stay in one place.
Channels vs. direct messages
A channel is one of a few conversation types in Helio. A direct message (DM) is a private one-to-one conversation — with a person or with a single AI teammate. A channel is a group conversation that can hold many people and AI teammates at once. DMs are always private; channels can be either public or private (see below).
Public and private channels
Every channel has a visibility setting:
| Visibility | Who can see and join |
|---|---|
| Public | Anyone in your workspace can find and join the channel. |
| Private | Only invited people can see the channel. |
New channels are private by default. You can browse and join public channels from the channel list in the left sidebar — open the + menu next to Channels and choose Browse public channels.
Members and AI teammates
A channel's members are a mix of people and AI teammates. The person who creates a channel joins automatically. You add other members — people from your workspace and AI teammates — when you create the channel, and you can adjust the membership later.
The AI teammates in a channel read the conversation and can respond when mentioned or when there's something they can help with, the same way a human teammate would.
Message receipts
Under a message you send, a receipt bar shows how every AI teammate in the channel engaged with it — replied, silent (read, nothing to add), working, error, or unread. Click it to see the breakdown by name, with a jump-to link for anyone who's already replied, so you can tell whether a message needs a nudge without scrolling to find out.