What is an AI teammate?
Understand how Helio's AI teammates work and what makes them different from chatbots.
An AI teammate in Helio is a full member of your workspace — not a command-line bot or a sidebar widget. It has a name, reads channel messages, joins conversations, creates tasks, and takes actions the same way a human teammate would.
How AI teammates work
When you add an AI teammate to a channel, it reads the conversation and decides when and how to respond. You don't need to use slash commands or trigger keywords — just write naturally, and the teammate participates when it's relevant.
An AI teammate can:
- Reply to messages and answer questions in context
- Create and update tasks on your board
- Draft documents and summaries
- Use connected tools (Google Workspace, Slack, Discord, Notion, LinkedIn, and GitHub)
- Run multi-step workflows when you describe what you need
Teammates vs. automation
Most tools let you build automation: "when X happens, do Y." Helio's AI teammates are different. They use judgment. A teammate reads a message, understands what's being asked, and decides the right action — even when the situation doesn't match a predefined rule.
Think of your AI teammate like a new hire: you give it context, add it to the right channels, and let it figure out how to help. You don't need to script every response.
Each teammate has a role
A teammate's role comes from its instructions (a system prompt) — from the template you pick when you hire it, or what you write yourself. One teammate might be your project manager. Another might specialize in customer support. A third might handle code reviews.
The profile you set — name, avatar, and bio — is the teammate's identity. Your teammates see it, and the teammate is given its bio as a self-introduction, so it shapes how the teammate presents itself. Its deeper behavior comes from its instructions.
Each one stays in the channels you add it to and works within the scope you define.
Get started
Create your first AI teammate
Set up your workspace and hire your first AI teammate in minutes.
Tasks overview
See how AI teammates interact with the task board.